Cedar Lake Customers Share
Hearing from our customers is a highlight for us, so we wanted to share some of those comments with you! Thanks so much to those who have shared with us!
Both parcels have arrived today, beautifully and carefully packaged. Top quality! We’ve opened them and are absolutely thrilled with our choice of gifts. It’s been a joy to shop with you. Your customer service is impeccable. S.R. Oakville, Dec 2023
Susan, many thanks for your great customer service. Merry Christmas. R.S. Toronto, Nov 2023
Quick e-mail to let you know that my parcel has arrived. Thank you, everything is perfect and beautiful. Thank you as well for the excellent service. It was a pleasure doing business with you. I’m also very happy to say that I have placed items on the wish list for future purchases if and when these items become available. L.W. Hamilton, ON, August 12, 2021
I just received 4 prints (Group of Seven Matted Prints). Exactly as advertised; thank-you! ...Thanks for the great care in packing and shipping. A.T. Barrie, ON, February 2019.
I had a fantastic buying experience from Cedar Laek. Susan was most helpful. Excellent customer service, and they were able to deliver my purchase in time for my wife's anniversary gift. We absolutely love the piece of art we bought (David C. Armstrong painting). I would not hesitate to buy again from Cedar Lake. S.K. Toronto, ON, January 2019.
I did [receive the order], on Wednesday. Plenty of time to give her the gift last night. She loved it, and your customer service was phenomenal. Thank you so much for your part in making her send-off wonderful! N.C. Midhurst, ON, May 2018
I recently purchased the sterling silver and gold Inukshuk necklace as a gift. Before deciding to make the purchase, I read through the “About Us” section on the website. I was very impressed with how Susan Benton described her company and the commitment to promoting “Made in Canada” products. In addition, as a photographer, I found the way Cedar Lake promotes the Artisan’s work through thoughtfully composed photographic images to be truly imaginative and very respectful to the creator of each piece.
I was very pleased when my purchase arrived at home ahead of schedule. When I opened the package and looked at the Inukshuk necklace, the beauty of the piece far exceeded my expectations. It was even nicer looking up close than it appeared in the images on Cedar Lake’s website!
I’m happily extending my deepest appreciation and thanks to Susan Benton for being true to her “About Us” words. I have very high expectations, and my congratulations to Cedar Lake for exceeding them. I will purchase again from your company and most definitely recommend you to my friends and family. Thank you! G.S, Almonte, Ontario. September 2017
CREATING A MEMORY...I am writing to express my gratitude to Susan Benton for her great customer service and followup of an order I made on line. This specific purchase was made as a special gift for my sister as a token of my very first visit to her home in New Brunswick and the time we shared together during my visit.
My sister was completely overwhelmed upon opening my gift of this bird ....so much so that she was reduced to tears. " It is absolutely gorgeous and gift wrapped so beautifully" ( quote unquote )
I will, without hesitation, return to CedarLake for future special gifts and I highly recommend them to those who are looking for a meaningful gift as was I.
Once again, my thanks to Susan for delivering my gift so quickly and the gift card you included on my behalf. Joanne, Brantford, Ontario, April 2017
"THANK YOU THANK YOU THANK YOU!!!!!!! The pieces (red pottery) are STUNNING! We are so happy with our choices and what an amazing service of hand delivery! ... We first came across you at the Cambridge market and are now hooked!!!! ... Can't wait to make our next choice!!!" J. and J., Kitchener, Ontario, January 2017
"Thank you for being so prompt concerning my orders and emails. Great customer service." (message before he received the order, and then after) "Thank you so much! I am so impressed by how neatly it was put together and how so much care was placed in wrapping the items and packing them so securely in the shredded paper. I am very happy with the items (carved birds and glass pendant) and know the recipients will be too."Jeff, Cincinnati, Ohio, November 2016
"Thank you so much for delivering the Celtic prints - we love them and plan on making them a part of our new first floor powder room. Thanks again and have a Merry Christmas!" Evelyn, Hamilton, Ontario, December 2016
"Thank you so much for the beautiful tree cards!!!
What a wonderful surprise to come home to, on a dark night and -30 windchill.
They are just perfect. ... I absolutely love them." Jen, Calgary, Alberta, December 2016